Shipping policy

At Hand Picked Sneakers, we are committed to providing reliable shipping and clear delivery information. Please review our shipping policy below for details regarding order processing, shipping methods, delivery times, tracking, and shipping restrictions.

Delivery Within the United States

We currently ship to eligible addresses within the United States only.

Free Standard Shipping

We offer free standard shipping on all eligible orders.

Standard shipping typically takes 10–14 business days after order processing.

Please note that all delivery times are estimates and may vary due to circumstances outside our control, including carrier delays, weather conditions, holidays, high order volumes, or other logistical factors.

Processing Time & Delivery Time

Order Processing Time

Orders are typically processed within 2–3 business days after the order is placed.

Business days are Monday through Friday and exclude weekends and U.S. federal holidays.

Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking number.

Shipping Methods

Standard Shipping

  • Cost: Free
  • Processing Time: 2–3 business days
  • Estimated Delivery Time: 10–14 business days after processing

Express Shipping

  • Cost: $20.00
  • Processing Time: 2–3 business days
  • Estimated Delivery Time: 6–8 business days after processing

Shipping and delivery times are estimates and may vary depending on carrier operations, destination, weather conditions, holidays, and other circumstances beyond our reasonable control.

Shipping Delays

We make every reasonable effort to process and ship orders within the timeframes stated above.

If we are unable to ship your order within the stated processing timeframe, we may contact you with an updated estimated shipping timeframe and, where applicable, provide available options regarding your order.

Unexpected carrier delays that occur after an order has been shipped may be outside our control.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Please allow 2–3 business days after shipment for tracking information to become available or update in the carrier's system.

You can track your order through:

If your tracking information has not updated after several business days, please contact us for assistance.

Shipping Restrictions

We currently ship to eligible physical addresses within the United States only.

We do not currently ship to:

  • P.O. Boxes
  • APO/FPO addresses
  • U.S. territories
  • International addresses

Please make sure your shipping address is complete and accurate before placing your order.

Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.

Hand Picked Sneakers is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Lost, Missing, or Delayed Packages

If your tracking information shows that your package is delayed, please allow additional time for the carrier to complete delivery.

If you believe your package has been lost or if there is an issue with delivery, please contact us so that we can review the available tracking information and assist you with the next steps.

If a package is marked as delivered but you cannot locate it, we recommend checking around the delivery location, contacting household members or neighbors, and contacting the carrier directly before reaching out to us.

Contact Us

If you have any questions about your order, shipping, or delivery, please contact us:

Store Name: Hand Picked Sneakers
Address: 8200 W 33rd Ave, Bay 15, Hialeah, FL 33018, United States
Phone: +1 305-499-0078
Email: info@handpickedsneakers.com
Customer Service Hours: Monday–Friday, 10:00 AM–5:00 PM (CST)